Support
Existing customers — book a Zoom support call. New work starts on Contact.
Existing-customer Zoom support
Remote help for UniFi, cameras, access, cabling questions, and the gear we already installed. Have the site name, a short description of what broke, and a phone nearby.
Before the call
Power on. Note any error lights. If it is Wi-Fi, stand where it fails. If it is a camera, have the Protect or NVR login ready. We will screen-share when that is faster than talking through it.
After-hours emergencies: call. If we cannot pick up, leave a voicemail — we call back.
Not a customer yet? Schedule a consultation instead.
CTS IT 